What We Do

Our Services

We provide an extensive range of services from planning, strategy, design and development through to support, metrics, analysis and troubleshooting.

Our talented team has experience across a number of ecommerce platforms, which means we can offer both standard and bespoke solutions for retail clients and B2B organisations. We understand it’s not a one size fits all approach, and we look at every project from an objective viewpoint to deliver your unique requirements. Our point of difference from competitors is that we are experts at devising integrated, omnichannel solutions. This is underpinned by a strategic directive which enhances performance and creates great customer experiences. What’s more our results speak for themselves, as we continually track and refine.

Ecommerce Strategy

Our approach to every project is a collaborative one. Our team of consultants and technical architects create a detailed strategy based on your needs and objectives, using data driven insights to harness your business potential. This method ensures the delivery of a personalised solution through analysis, planning and execution.

Design & UX

We always design with your customers in mind. Our experienced team explores the user behaviour of your target audience coupled with data insights to create solutions that resonate with your customers. We understand shopper motivations, and our UX expertise can mean the difference between a sale and an abandoned cart.

We offer:

  • Research & analysis
  • Personas & journey maps
  • UX & UI design
  • Wireframing and prototyping
  • Design QA testing

Development & Integrations

We have a dedicated team of in-house developers highly experienced in customer ecommerce development, replatforming and complex system integrations. Ongoing team investment and training ensures that we are up-to-day with knowledge of the latest ecommerce trends:

  • System architecture
  • Custom development
  • Replatforming
  • System Integrations
  • Security updates & upgrades

Support & Retainers

We invest in our clients and continue to be a trusted partner long after a project launches, giving technical support and expert advice. We believe in the benefits of long-term relationships with clients and provide:

  • Access to all agency services from technical, troubleshooting, design and performance optimisation
  • Maintenance support and systems upgrades
  • Ongoing digital consultancy and strategy

Hosting

We work with a range of trusted partners to offer a wide range of hosting options for our clients. From Rackspace to AWS, we ensure your site is running smoothly and safely with 24 hour support, 7 days a week, so you can be assured that your digital platforms are always up and running.

Our Partners

We work with the best technology solution companies in order to complement your commerce needs and enhance the digital experience for your customers and increase your brand’s growth. From email marketing, to hosting, merchandising, OMS, shipping and more, we’ve partnered with the best Magento technology providers for your business.

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